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Task Free: Genuine Business Partner or Just Another Call Centre?

  • Task Free: Genuine Business Partner or Just Another Call Centre?
    Writen by Donatas Tranauskis
  • Published August 11, 2025, 10:08 PM
  • Viewed 3 min read
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Genuine Business Partner or Just Another Call Centre?

Recently, I received a cold call from a company called Task Free, claiming they could generate me more business. And let’s be honest—what business owner doesn’t want more business?

Their pitch came with a 100% money-back guarantee—no complications, no fine print (as presented to me). If I wasn’t satisfied with the results, they’d refund me in full. It sounded low-risk at first glance.

The Call

I spoke to a man named Peter. He was well‑scripted and clearly trained to guide the conversation.

“Donatas, how many jobs can you handle per month?”

I explained that it depends on project size—sometimes we can handle a job or two in a day, other times one project can run for months. It’s all down to client readiness and scope.

His response: “We can guarantee you two jobs easily.”

Tempting. But soon he started asking about my project pricing—likely to gauge the value of my potential business to them. For me, just one decent project could cover their £1,280 fee.

Instead of booking another call, I asked for their proposal and full terms.

The Proposal & SLA

When the documents arrived, I reviewed them (with a second opinion via ChatGPT) and a few points stood out:

  • Simple structure, but the risk felt weighted towards Task Free.
  • Full payment required upfront.
  • No early termination rights once the campaign starts.
  • Minimum guarantee: two qualified appointments for £1,280 (about £640 per lead, with no guarantee of conversion).

At that stage it became clear to me they weren’t offering guaranteed projects; they were offering leads. For context, I can source leads from platforms like Bark.com at a much lower unit cost.

My Counter‑Offer

I replied with adjustments to better align cost with outcomes:

  • Lead Quality & Intent – Written criteria showing the leads are genuinely ready to buy.
  • Payment & ROI Alignment – 8–10 leads instead of 2, or a reduced base fee with payment on conversion.
  • Qualification & Transparency – A clear checklist for what counts as a “qualified” lead.
  • Lead Source Transparency – Clarity on outreach sources and methods.

Their Reply

They stated they’d target ready‑to‑move businesses, share brief call recordings for each appointment, and use direct outbound from their internal database (not Bark or Sortlist).

However, the core point remained unchanged:

  • Only two appointments guaranteed for £1,280.
  • Any assurances would need to be written into the SLA to be meaningful.

Red Flags Started to Emerge (In My View)

I reviewed their “success stories” brochure and noted:

  • A mixture of British and American spelling within the same document.
  • Of several testimonials, I was only able to trace one name—Oliver Kent—who acknowledged working with them but did not provide a clear recommendation during my follow‑up. A suggested call‑back did not materialise.
  • Other names/photos were not readily traceable to active businesses based on my searches at the time.

I then checked their Google reviews and observed:

  • 5.0 stars from 21 reviews. Many reviewer names appeared to be Indian, while the brochure featured British names.
  • Some review text looked unrelated to B2B lead‑gen services.
  • Most or all reviews appeared within the same year, which felt unusual to me for the type of service described.

Company Background Check

  • Domain records indicate registration in August 2024.
  • Company incorporation in the same month (as SUSLING LIMITED).
  • Approximately one year of trading at the time I checked, with no filed accounts yet.
  • Across social channels, I observed indicators consistent with early‑stage growth (e.g., limited visible client proof, repetitive content). I also noted engagement patterns that, in my opinion, looked low relative to displayed follower counts. These are observations, not definitive conclusions.

Final Attempt to Clarify

Before publishing this blog, Peter called me as part of his follow‑up sales process.

Rather than repeat the pitch, I raised the points above—testimonial verification, review mismatches, and background inconsistencies.

He was confident he could address everything and said he would send full client details—names, company names, and contacts—after the weekend so I could verify.

I decided to wait.

On Monday, I received the same initial sales email I’d been sent previously, including the same “success stories” I had questioned. I did not receive the verification details I’d been told to expect. A further sales call followed, which I chose not to take.

Where I Stand

I can’t speak for every client’s experience. In my case, unanswered questions, the absence of the promised verification, and a relatively high cost per lead made the offer feel high‑risk.

If you’re considering working with them (or any similar provider), I recommend:

  • Getting lead‑qualification criteria in writing (and tying refunds to those criteria).
  • Requesting verifiable references you can speak to directly.
  • Comparing cost‑per‑lead and qualification standards with platforms such as Bark or Sortlist.

Disclaimer

This article reflects my personal experience and observations at the time of writing. Facts such as company records and domain data were checked via public sources linked above. Readers should conduct their own due diligence before making business decisions.

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